Terms & Conditions

1. About Book Your Ticket

Book Your Ticket ("we", "us", "our") is an online platform that lets customers discover events and purchase tickets. The platform is operated by LetVar Solution. By using this website or related services, you agree to these Terms & Conditions.

2. Eligibility

You must provide accurate contact details (email and/or mobile) to complete a booking. You are responsible for keeping your login OTP and ticket QR code confidential.

3. Bookings & tickets

• A booking is confirmed only after successful payment and generation of a booking ID / QR ticket.
• Ticket prices, taxes, and platform fees shown at checkout are payable before the order is confirmed.
• You must present a valid QR ticket (digital or PDF) at the venue gate for entry.
• Resale or misuse of tickets may lead to cancellation without refund at our or the organiser's discretion.

4. Payments

Payments may be processed through third-party gateways such as Razorpay, Cashfree, and PayPal. Card/UPI/wallet data is handled by those providers — we do not store full card details on our servers. Failed or abandoned checkouts do not create a confirmed booking.

5. Event changes

Event date, time, venue, or lineup may change as decided by the organiser. We will try to notify you using the email/phone provided at booking. Organiser-driven cancellations or postponements are handled under our Refunds & Cancellations policy.

6. Acceptable use

You agree not to attempt unauthorised access to the platform, abuse rate limits, scrape content at scale, or interfere with other customers' bookings. We may suspend access if misuse is detected.

7. Liability

To the extent permitted by law, Book Your Ticket is not liable for indirect or consequential losses, venue facilities, artist performance quality, or force majeure events. Our liability related to a booking is limited to the amount paid for that booking.

8. Contact

Questions about these terms: info@letvarsolution.com.