Privacy Policy

1. Who we are

Book Your Ticket ("we", "us") is operated by LetVar Solution. This Privacy Policy explains how we handle personal information when you browse events, create an account, place a booking, or contact support.

Contact: info@letvarsolution.com

2. Information we collect

• Account & contact: name (if provided), email, mobile / WhatsApp number.
• Bookings: event, seats/categories, amount, booking ID, payment status, and ticket QR references.
• Preferences: selected city and currency (stored in browser cookies / local storage).
• Technical data: IP address, device/browser type, and basic request logs needed for security and rate limiting.

We do not store full card numbers. Card/UPI/wallet data is processed by payment partners (Razorpay, Cashfree, PayPal).

3. How we use your information

• Send OTP codes for login and contact verification (email and/or WhatsApp/SMS).
• Confirm bookings and deliver QR tickets by email and WhatsApp.
• Show relevant events for your city and process payments.
• Prevent fraud, abuse, and rate-limit misuse.
• Respond to support, refund, and partnership requests.

4. Sharing

We share data only as needed with:

• Payment gateways (Razorpay, Cashfree, PayPal) to complete checkout.
• Email / WhatsApp / SMS providers to deliver OTP and tickets.
• Hosting and database providers that run this website.
• Event organisers/staff for entry validation (booking & ticket status).
• Authorities when required by law.

5. Retention

Booking and payment records are kept as long as needed for entry, refunds, accounting, and legal requirements. OTP codes are short-lived. You may ask us to update or delete account contact details where legally allowed (some booking records may need to be retained).

6. Your choices

• Update profile details from your Account page (email/phone changes require OTP).
• Clear city/currency preferences in your browser.
• Email us to request access, correction, or deletion of personal data where applicable under Indian law (including DPDP Act rights).

7. Security

We use HTTPS, access controls, and rate limits. No method of transmission is 100% secure; please keep your OTP and ticket QR confidential.

8. Children

The platform is intended for users who can complete a lawful booking. If you believe a child has provided personal data, contact us and we will review.

9. Changes

We may update this policy from time to time. The "Last updated" date above will change when we do. Continued use of the site after updates means you accept the revised policy.